Privacy Policy

Lincoln Swiss Tours
Last updated: September 2026

1. About This Privacy Policy

Lincoln Swiss Tours respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains what personal information we collect when you visit our website, contact us or book a tour, how we use it, and with whom it may be shared.

Lincoln Swiss Tours is responsible for the processing of personal data described in this Privacy Policy.

2. Information We Collect

Depending on how you interact with our website, we may collect:

  • Name and surname
  • Email address
  • Phone number, if provided
  • Booking and tour information
  • Number of participants
  • Information you provide through our contact form
  • Payment and transaction information
  • Technical information about your visit to our website, such as IP address, browser, device and website usage information

We only request information that is reasonably necessary to provide our services or respond to your request.

3. How We Use Your Information

We may use your personal information to:

  • Process and manage tour bookings
  • Communicate with you about your booking or enquiry
  • Provide the services you have requested
  • Process payments
  • Respond to customer service requests
  • Improve our website and services
  • Understand how visitors use our website
  • Comply with legal, accounting and regulatory obligations
  • Protect our business and prevent fraud or misuse

We do not currently operate a newsletter or send promotional email campaigns.

4. Contact Form

When you contact us through our website, we use the information you provide to respond to your enquiry.

We do not use contact-form information to add you to a marketing mailing list unless you separately agree to receive such communications.

5. Bookings & Payments

Bookings made through our website may require personal information necessary to provide the requested service.

Payments are processed through Stripe. Lincoln Swiss Tours does not directly store your full credit card number or card security code on its own systems.

Stripe may process personal and payment-related information in accordance with its own privacy policies and applicable data protection requirements. Stripe provides data-processing and international data-transfer mechanisms for its services. 

6. Google Analytics

We use Google Analytics to understand how visitors use our website and to help us improve its performance and content.

Google Analytics may collect information such as website interactions, device information, approximate location and technical information about your visit.

The use of analytics and similar tracking technologies is subject to applicable Swiss data-protection and cookie requirements. 

Where required, we will provide appropriate information and consent or control mechanisms for non-essential tracking technologies.

7. Cookies & Similar Technologies

Our website may use cookies and similar technologies that are necessary for the website to function properly and, where applicable, to understand website usage and improve our services.

Some cookies may be provided by third-party services integrated into our website.

You can manage cookies through your browser and, where applicable, through the cookie preferences provided on our website.

Swiss data-protection guidance specifically recommends transparency about third-party tools such as analytics, maps and other embedded services. 

8. Third-Party Services

We may use selected third-party providers to operate our website and provide our services, including:

  • Stripe – payment processing
  • Google Analytics – website analytics
  • Website hosting and technical service providers
  • Other service providers where necessary to fulfil a booking

These providers may process personal information on our behalf or independently, depending on the service and their role.

Where appropriate, we take reasonable steps to ensure that personal information is handled in accordance with applicable data-protection requirements.

9. International Data Transfers

Some of our service providers may process or store personal information outside Switzerland.

Where personal data is transferred internationally, we take appropriate measures required under applicable Swiss data-protection law.

For example, Stripe states that its data-processing arrangements include mechanisms for international transfers involving Switzerland, including applicable contractual safeguards and the Swiss-U.S. Data Privacy Framework where relevant. 

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining business records, resolving disputes and meeting legal or accounting requirements.

Different information may therefore be retained for different periods.

11. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no online service can guarantee absolute security.

12. Your Rights

Under applicable Swiss data-protection law, you may have the right to request information about the personal data we hold about you and, where applicable, request correction, deletion or other actions concerning your personal information.

To exercise your rights or ask a privacy-related question, please contact us using the details below.

13. Future Services

If we introduce additional services, advertising, analytics tools, booking features or other technologies that involve personal-data processing, this Privacy Policy may be updated accordingly.

We will not describe services or technologies as being in use before they are actually implemented.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.

The latest version will always be published on this page.

15. Contact

For questions regarding this Privacy Policy or the processing of your personal information, please contact:

Lincoln Swiss Tours
Switzerland
Email: hello@lincolnswisstours.com